1. Introduction
Welcome to Takaboss App ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:
- Account information when you register (email, phone number)
- Payment information for deposits and withdrawals
- Feedback and correspondence when you contact support
2.2 Automatically Collected Information
When you use our app, we automatically collect:
- Device information (device type, operating system, app version)
- IP address and approximate location
- Usage data (features used, games played, session duration)
- Crash reports and performance data
3. How We Use Your Information
We use the collected information to:
- Provide and improve our app and services
- Process transactions and manage your account
- Send notifications about bonuses and promotions
- Analyze app performance and fix issues
- Ensure security and prevent fraud
- Comply with legal and regulatory requirements
4. Push Notifications
With your permission, we send push notifications about bonuses, promotions, and account updates. You can manage notification preferences in your device settings or within the app.
5. Data Storage and Security
We implement industry-standard security measures including 256-bit encryption to protect your personal data. Your information is stored on secure servers with restricted access. Biometric data (fingerprint, Face ID) is processed locally on your device and never transmitted to our servers.
6. Third-Party Services
Our app integrates with payment providers (bKash, Nagad, Rocket) to process transactions. These services have their own privacy policies. We share only the necessary information to complete transactions.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information longer to comply with legal obligations or resolve disputes.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw consent for data processing
9. Age Restriction
Our app is intended for users 18 years of age and older. We do not knowingly collect personal information from minors. If you believe we have collected data from someone under 18, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted in the app and on this page with an updated revision date. Continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us through the in-app support chat or email.